Forfend Smart Service Station
Powering Auto Dealerships to Digitally Engage with customer with AI + IoT
COMBAT COVID-19 With HiTech Disinfection Bay
intelligent vehicular communication
WhatsApp Chatbot for Riders
Booking to Payments at finger tips
Book using WhatsApp based chat intelligent Bot
Service suggestions based on vehicle history
Register vehicle issues and service needs from home
Just drop the vehicle at service centre
Realtime Service Management
Engage Customer and Manage your service station in realtime
Send realtime service status to the customer
Share photos digitally for approvals in App
Know location wise service data like # vehicle in each stage, customer feedback
Kiosks for Mechanics to register work status
Get instant service Feedback and Respond
Attract and Retain Service Customers
Service Insights
Mechanic Perforamnce
Manage the performance of each Mechanic in terms of vehicle turnover and revenue earned
Advisor Performance
Manage Advisor vehicle registrations and customer feedback on Advior
Vehicle Model based
Analytics at vehicle model Level on types of complaints, revenue, and customer feedback
Financial Performance
Monitor and manage the financial performance of service station at each location level
Feedback Analysis
Analyse the customer feedback and respond to the feed back in real time.
Hygiene Management
Monitor the staff and Service station hygiene levels real time.
features you will love
Customer Connect
WhatsApp based customer connect for Booking, Service Status, Complaints , Digital Payment and Feedback
Service Management
Multi-location view of service station operations. Monitor vehicle status, financials, customer feedback and other productivity metrics in real time
Service Station Hygiene - Combat Covid-19
Hitech UV bay for Disinfecting vehicles during check in and check out.
Service Insites
Analytical reports on the performance of Mechanics, Advisors w.r.t throughput, customer feedback and financials. Actionable insights for Management
Service Delivery
Get instant service feedback , Accept Digital Payements